Have professionally recorded welcome messages, menu prompts and on hold marketing, because a great caller experience starts with professionally recorded welcome messages, menus, and music on hold.
As callers to your business will typically spend about 20% of the call time on hold, it’s important your in-queue and on-hold audio is optimised!
On hold messaging provides so much more than just recordings! It includes everything you need to turn callers’ time on hold into an opportunity to upsell your products and services and re-enforce brand values:
Create professionally voiced, bespoke IVR prompts and messages, mix your compilations with music and stream directly to your callers
10,000+ professionally scripted and pre-recorded marketing messages and promptsavailable to use straight away
50+ languages and dialects available
300+ professional voice artists
Best of breed text-to-speech (TTS) characters that enable you to record new messages for immediate implementation
350+ music tracks to choose from
All accessed through a simple and intuitive online portal
A wide range of pricing and packages designed to suit businesses of any size
Ready to captivate your callers and enhance your brand’s image? Elevate your customer service with Fifteen Group’s on-hold marketing systems. Contact us today to get started.
